Our Privacy Policy
Learn how we handle your personal information and ensure your privacy and data security on our platform.
Last Updated on
March 15, 2025
Information We Collect
We collect the following information to provide and improve our products & services :
Personal Information : Name, email, phone number, and billing details.
Project Data : Files, assets, requirements, and technical specifications necessary for project completion.
Usage Information: Interaction data with our website to optimize functionality and user experience.
How We Use Your Information
Service Delivery: To design, develop, and deliver your projects efficiently.
Subscription Management: To manage your monthly or annual subscriptions, including billing and project limits.
Communication: To keep you updated on project progress, respond to inquiries, and send service updates.
Post-Launch Support: To provide ongoing assistance for 3 months after project delivery
Ownership and Confidentiality
You retain full ownership of all deliverables created by OptixStudio.
All data, assets, and intellectual property shared with us are treated with the highest level of confidentiality.
Our team members adhere to strict NDAs, ensuring your information remains private and secure.
We may retain minimum anonymized samples of deliverables for internal reference or portfolio purposes only with your explicit consent.
Data Security
We employ state-of-the-art encryption and security measures to protect your data.
Only authorized personnel working on your projects have access to your information.
Regular audits are conducted to ensure compliance with security standards.
Data Sharing
Your data will never be shared, sold, or disclosed, except in the following cases :
Service Providers : Trusted partners used for hosting, payment processing, or essential tools.
Legal Requirements : When compliance with legal obligations is necessary, we will inform and/or take permission from you.
Subscription Data
Your subscription data, including active projects and limits, is used solely for managing your plan.
Data Retention
Project files and data are retained for limited time after project completion for support purposes.
Your Rights
Access & Updates : You can request access and/or updates of your project data.
Opt-Out : You may opt out of receiving non-essential communications.
Contact Us
For any questions, concerns, or requests regarding our Privacy Policy, please contact us :