Our Terms & Conditions
Last Updated on
March 15, 2025
"We," "Us," and "Our" refer to OptixStudio, the premium tech company.
"You" and "Client" refer to the user or customer using our services and/or products.
Our products and services must only be used for lawful and ethical purposes.
By using our products and services, you confirm that any information, files, or materials you provide are free of copyright infringement, legal violations, or third-party claims.
OptixStudio reserves the right to refuse products and services for projects that violate our ethical standards or legal obligations.
OptixStudio offers flexible monthly subscription plans, allowing up to 5 projects per month under Optix Plus Plan.
Subscription fees are billed on a monthly basis, depending on the plan selected.
Unused project slots within a subscription period will NOT roll over to the next month.
Cancellation requests must be submitted at least 7 days before the next billing cycle to avoid charges for the subsequent period.
We guarantee a 12-hour turnaround for enterprise projects, provided all required materials and instructions are submitted promptly.
Complex projects requiring additional consultation or input may exceed the 24-hour timeframe, with prior notice given.
The client must provide clear and accurate project details to avoid delays or misunderstandings.
Upon full payment, you gain complete ownership of all deliverables provided by OptixStudio.
OptixStudio retains no rights to reuse, replicate, or resell your intellectual property.
We may retain anonymized samples of deliverables for internal reference or portfolio purposes only with your explicit consent.
Payments for monthly subscriptions must be completed fully before project commencement.
Payments for individual projects (Enterprise Plan) must be completed fully or partially (minimum 25%) before project commencement.
All payments are processed through secure payment gateways or bank transfer to protect your financial information.
There is NO refund possible for monthly subscriptions.
Only project based Enterprise plans qualifies for partial refunds.
Partial refunds are issued only if OptixStudio fails to deliver the agreed-upon products and services under Enterprise Plan.
The refund amounts will be decided by dedicated OptixStudio quality assurance & finance team.
We treat all client information, assets, and project details as strictly confidential.
Our team adheres to Non-Disclosure Agreements (NDAs) to ensure your data and intellectual property remain secure.
We will never share your information with third parties without prior authorization.
OptixStudio implements robust security measures, including encryption and secure storage, to protect your data.
Only authorized personnel directly involved in your project have access to your files.
Regular security audits ensure compliance with global data protection standards.
While we strive to provide error-free deliverables, OptixStudio is not liable for :
Errors caused by incomplete or inaccurate information provided by the client.
Losses, delays, or damages arising from events beyond our control, such as natural disasters, technical failures, or third-party interruptions.
Our total liability for any claim is limited to the amount you paid for the specific service or subscription.
OptixStudio reserves the right to terminate services or subscriptions under the following conditions :
Breach of these Terms and Conditions.
Use of our services for illegal or unethical activities.
Clients may terminate their subscription at any time, but no refunds will be issued for the unused period.
OptixStudio reserves the right to amend or update these Terms and Conditions at any time.
Clients will be notified of significant changes via email or through our website.